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| FREQUENTLY ASKED QUESTIONS Everyone
agrees that there is substantial planning required by those considering
a safari in Africa. Below here are answers to some of the most frequently
asked questions we have received.
How do I/we book our chosen Safari through your Company? Please complete our Online Enquiry Form or send us an e-mail. How do I pay, when and how much deposit? We require 25% deposit to confirm a booking, sent by wire transfer to our bank account, and balance is payable at least 45 days prior to commencement of the safari. See our term & conditions for further information. How far in advance should I book my safari? It is better to book as far in advance as possible to ensure availability at the time you wish to travel, especially during the high/peak seasons - June to Oct and Christmas/New Year season. Visas
are required to enter all 3 East African Countries - Kenya, Tanzania
and Uganda. They can either be obtained in advance through the various
Embassies/High Commissions abroad, or at the airports or other ports/borders
of entry. The process is fast and easy and all one requires to have
is a valid passport (at least six months) and the fee is US$50,
payable in cash US dollar. Does your price include all International Flights? No. International transportation to and from East Africa is not included. What type of vehicles do you use on safari? We use
7-seater custom safari minibuses with pop-up roof ideal for game
viewing and sight seeing. The buses are fitted with HF long range
radios for easy communication and are well maintained to provide
maximum level of comfort and safety. In addition to the above, all
our vehicles are fully equipped with cool-boxes and first aid kits. How many people do you take on a safari? Most of our safaris operate on private basis with a minimum of two persons booking, and we recommend not more than 6 persons for maximum comfort and guaranteed window seats. What are the terms when booking a safari with your company? Please see our Terms & Conditions page. Are we guaranteed to see the 'Big Five' as well as other wildlife whilst on safri you're your company? We cannot guarantee this, as all of the animals are in their natural environment. However, with our well though-out itineraries and chosen locations you will not be disappointed. This is a fee imposed on single travelers by the hotels, lodges and camps. Our safari prices are quoted based on two people sharing accommodation. If someone takes a room by themselves they have to pay the per-person price plus the single supplement fee. Is it possible for people with special needs to travel on any of your Safaris? We cannot guarantee that facilities will be available for such as wheelchair passengers, but some of the properties that we use have these facilities. Please contact us with your specific requirements. Can you cater for people with special Dietary requirements? Yes we do! Please make sure to give us advanced notice so that we can make arrangements with the lodges and camps concerned. Do I/We require Travel Insurance? We strongly recommend that you take out all of the necessary Travel Insurance before commencing on your journey. However, we offer free membership with Flying Doctors' Society of Africa to all our clients while on safari with us. This will offer you, the traveller security in the knowledge that should a medical emergency arise, the Flying Doctors Service and evacuation to a reputable hospital are just a call away. This service covers only rescue. Are the destinations and Safaris that you offer safe and secure? All of the destinations that we offer are considered to be safe and secure, and are all well-established destinations and locations. What are the time differences in East Africa? Kenya:
GMT +3 hours Should I/We expect a language problem? English is spoken throughout East Africa. We have driver/guides that also speak French and spanish and can be provided on request, ans sometimes at a fee. While water in major towns is chlorinated and relatively safe to drink, it is safer to drink sealed bottled water and we do provide you with a little each day on safari. Incase you need more, this is readily available in stores and supermarkets. What medical precautions should we take? Vaccination
requirements change from time to time. We suggest you consult your
local doctor or health department for information on the latest
health precautions. Currently, shots against Yellow fever and cholera
are recommended but not mandatory. As a precaution we usually advise
anti-malarial drugs to be taken before, during and after your visit
to East Africa. Any advise regarding photography? For wildlife
photography, a 200 mm zoom lens is the smallest that you should
use, A 300-400 zoom is preferable. For bird-watchers, a 500mm or
larger is necessary, and a wide-angle lens would be ideal for scenic
shots. Why should I book my Safari with you? Because we have the knowledge, experience & commitment to make your safari a lifetime experience! Comments from our past clients bear us witness. Incase you would like to communicate with some of these past clients, please request for e-mail/telephone contacts, and we shall be happy to provide.
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Eastern & Southern Safaris Kenya Ltd. |
